DETC 86th Annual Conference
April 15-17, 2012
The Wailea Beach Marriott Resort and Spa * Maui, Hawaii
Culture Shock and Distance Education:
The W-Curve in Online Learning
Tuesday, April 17th *
9:00 - 9:45 a.m. * Maile/Haku Rooms
Ms. Terry Grant and Mr. Jason Smith
American Public University System
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Can Zeller and Mosier’s (1993) W-Curve, which was initially applied to first-year college students in traditional campus settings, be applied to the experiences of students new to distance education? In this session we will discuss W-curve theory, its implications for distance education and, with participants, explore interventions to assist students in adapting to the distance education environment.
At the end of this session, attendees will be able to discuss W-Curve theory in reference to distance learners, understand how the W-Curve theory manifests itself in an online environment, and lay the groundwork for new student success in distance education programs.
Download a copy of the PowerPoint Presentation (PPTX)
Download a copy of the handouts (PDF)
With more than 15 years’ experience in higher education, Ms. Terry Grant, APUS' Vice President—Enrollment Management and Student Support, oversees the operations of the Enrollment Management Department at American Public University System (APUS), which includes the Prospect Management, Undergraduate Admissions, Graduate Admissions and International Admissions teams. Since she began leading the admissions effort at APUS in 2002, enrollment has grown from 10,000 students to more than 100,000 in 2011. Ms. Grant also organizes and directs the activities of the Student Support Center, providing student-centered customer service to APUS students.
As American Public University System's Director—Undergraduate Admissions & Lifelong Learning, Mr. Jason Smith oversees the Office of Undergraduate Admissions and the Lifelong Learning program at APUS. He assists the Vice President of Enrollment Management & Student Support with the organization, control, and direction of the operations and activities of these two divisions and provides leadership to further evolve systems, programs and services designed to ensure student success and ease of entry into APUS. He serves as a member of the APUS Retention Committee and leads the Undergraduate Admissions team in working with incoming students and their initial experience throughout their first course at APUS.